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Burtons In-Practice Service Plans 

Equipment such as anaesthetic machines and autoclaves are fundamental to the prosperity of any veterinary practice. A service contract from Burtons provides comprehensive breakdown cover. Our aim is to attend site within 24 hours of a call being raised, reducing costly and disruptive downtime to a minimum. Our engineers book their own work in with you to ensure that they call at the most convienent time. We provide a 3 hour call back promise with every breakdown call recieved where by the engineer will call and book in your breakdown within 3 hours of the office recieving your concerns


National & International support coverage

Fast response time

Fast, efficient and effective response time

Direct support

Access to technical product specification, technical support specialists, direct messaging, video support & much more


Friendly and localised service team supporting you to minimise costly downtime and disruption

Life Support

After care support plans designed to elongate the life of your asset

Digital Certification

Quick, simple access to all of your compliance certifications

Dedicated service team

Professional, comitted and highly skilled field engineers and repair technicians

Safe contractor accredited

Services we offer
When considering your next equipment purchase, how important to you is the level of after sales support you can expect to receive? At Burtons we believe that this is an extremely important factor to our business that sets us apart from our competitors.

We base our equipment servicing and maintenance on the HSE PUWER guidelines (Provision and Use of Work Equipment Regulations 1998).
PUWER requires that equipment provided for use at work is: Suitable for the intended use / Safe for use, maintained in a safe condition and serviced or inspected to ensure it is correctly installed, operating as intended and does not subsequently deteriorate / Used only by operators who have received adequate information, instruction, and training / Used in accordance with the specific requirements.

Establishing a planned maintenance programme may be a useful step towards reducing risk and having a reporting procedure for operators who may notice problems while working with the equipment.

  Field Service Options

• Practice asset registering • SCAV safe, waste gas monitoring • Lifting equipment through examinations • Examination & theatre light inspections • X-ray generator annual inspections • X-ray CR, DR, Dental • Pressure systems safety inspections • Equipment care plans across a diverse range of clinical equipment

 Equipment Care Plans

• Autoclave - Vacuum and Non Vacuum • Anaesthesia Systems • Ventilators - Small and Large Animal • Concentrators • Medical Piped Gas Systems • Active and Passive Scavenging Systems • Dental Stations • Dental Scalers • Lifting Equipment • Hydrotherapy Systems • Water Filtration Systems

  Common Compliance Plans


With a Burtons' service plan you can ensure that your lifting equipment is compliant to the latest regulations and staff are operating and maintaining it safely.


Radiography support - offering installation, demonstration, service, and or, repair across our range of imaging products 

  Pressure Vessel Safety

Under the pressure systems safety regulations 2000, users and owners of pressure systems are required to demonstrate that they know the safe operating limits


Waste gas monitoring - SCAV safe is a simple and easy waste gas monitoring service 

Price Match Promise

Got a like for like quote from elsewhere? Send it over to us and we will match it!

Would you like to know more?
Whether you're looking for a simple, fast, blade sharpening service or a fully encompassing equipment care plan, our teams are here to help.
Call us on 01622 834350 to find out more.